Refund & Return Policy
Effective Date: January 14, 2026
At ARC-Fire, we stand behind the engineering of our products. Because we deal in high-precision fire control groups, including the ARC-Fire Trigger and various forced-reset systems, we maintain strict return guidelines to ensure the safety and reliability of the inventory we provide to our customers.
1. 30-Day Return Window
We offer a 30-day return policy for most items purchased through our online store. To be eligible for a return, your item must be in the same condition that you received it: unopened, uninstalled, and in its original packaging. ## 2. Strictly No Returns on Installed Items Safety is our absolute priority. Once a Para 15 Trigger , Binary Trigger , or WOT Trigger has been installed, “dry-fired,” or taken to the range, it is no longer eligible for return or refund. * We cannot verify the structural integrity of a trigger once it has been subjected to installation forces or firing cycles.
If you believe an installed item has a manufacturing defect, please refer to Section 5 regarding Warranty & Defects.
3. Non-Returnable Items
Certain items cannot be returned for any reason:
Pre-Cut Components: Items like the Geissele SSA-E – Precut Trigger are considered custom-modified and are non-returnable.
Consumables: Small hardware kits, such as the KNS Safety Detent (5-pack) or individual springs, cannot be returned once the seal is broken.
4. How to Initiate a Return
To start a return, you must contact our support team at info@frttriggerarms.com.
If your return is accepted, we will provide you with a Return Merchandise Authorization (RMA) number and instructions on where to send your package.
Items sent back to our Minden facility without an RMA will not be accepted.
Customers are responsible for all return shipping costs unless the return is due to an error on our part.
5. Manufacturing Defects & Warranty
If you buy ARC-Fire Trigger products and encounter a functional issue, we want to make it right.
If a product is found to have a legitimate manufacturing defect, we will offer a replacement or repair at our discretion.
Please note: Issues arising from improper installation, use of non-compatible bolt carriers, or incorrect buffer weights (e.g., failing to use an H3 Carbine Buffer when required) are not considered manufacturing defects.
6. Refunds & Restocking Fees
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
Approved Refunds: Will be processed back to your original payment method within 5-7 business days.
Restocking Fee: All approved returns are subject to a 15% restocking fee to cover the cost of inspection and repackaging.
7. Contact Information
For all questions related to refunds and returns, please reach out to our team:
Minden Facility: 2246 Park Place Suite B, Minden, NV 89423
Email: info@frttriggerarms.com
Phone: +1 (479) 437-7189
